Guaranteed Satisfaction: We stand behind our work.  We offer our customers a nationwide guarantee on every product or service for 12 months or 12,000 miles.  Our in-stock inventory of parts is customized to fit the individual needs of our customers; this saves time and money on necessary repairs.  In addition, we perform a FREE 82 Point Preventative Maintenance Inspection on every vehicle we service.  We want to help our customers prevent vehicle problems from occurring in the future.

 Competitive Pricing: We are committed to offering our customers the greatest value for their money.  Our in-stock inventory of parts is customized to fit the individual needs of our customers; this saves time and money on necessary repairs.  We also offer our business friends and their employees the Metro Care Group Purchase Discount Program, a value program providing a 10% discount off the already competitive regular price of labor and a 5% discount on regularly priced parts.  For Senior Citizens and AAA members, discounts are available as well.

Convenience, Priority Service & Shuttle Service: We are open Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 6:00 p.m., Wednesday from 8:30 a.m. to 8:00 p.m., and closed Saturday and Sunday.  We can service your vehicles when it is most convenient to you. We also offer Free Shuttle Service, (or pick up and delivery) to our customers.  With this service you won’t be delayed while waiting for your vehicle to be serviced or repaired.  We also have loaner cars available to our Fleet Customers.  We know how important your vehicles are to the productivity of your people and the success of your operation.  With that in mind, we will give your vehicles priority service to insure that your service and repairs are completed as quickly as possible.

AAA Top Shop: We feel it is important to inform you that we are an AAA “Top Shop.”  This means that we have been classified as one of the top ten percent auto repair facilities in Northeastern Ohio.  Suburban also has A+ rating with the BBB for over 25 years.  Because of this fact, we continue to offer the personal care and attention to detail that you have come to expect.

Mission Statement: We are committed to exceeding our customer's expectations by providing the best possible service in a timely manner at a competitive price.  In addition, we are dedicated to conducting business with the highest level of honesty and integrity our customers expect and deserve.  We achieve this by training our associates to work as an efficient, knowledgeable team, committed to excellence in service.

We offer complete car and truck maintenance and repair including , but not limited to: